News

Updates about our company, industry, and awards

April 14, 2022

How to use AI to enhance primacy of bank clients

Did you know customers with a primary relationship at their financial institution generate 3.2x revenue and 8x lifetime value? Establishing customer primacy can increase profitability and lifetime value, further driving shareholder value. Scott Earwood shares more in his byline with FinLedger, including how one bank has put this concept into action.

Originally published by FinLedger
March 29, 2022

How this Louisville software company is using AI to help banks

"We're trying to help banks do three things: help their customers win, help their shareholders win and bring humanity to the digitization of banking" - Mac Thompson in his interview with Louisville Business First. Read more about how our scalable company is helping community and regional banks take care of their customers.

Originally published by Louisville Business First
March 14, 2022

White Clay Plans to Launch New Artificial Intelligence Service to Enhance Customer Primacy

We have plans to launch a new AI service that helps financial institutions accurately measure and enhance customer primacy. Interested? Read our press release to learn more, including First Keystone Community Bank's experience.

Originally published by MarTech Series
March 14, 2022

White Clay Plans to Launch New Artificial Intelligence Service to Enhance Customer Primacy

We have plans to launch a new AI service that helps financial institutions accurately measure and enhance customer primacy. Interested? Read our press release to learn more, including First Keystone Community Bank's experience.

Originally published by YahooFinance!
February 24, 2022

Building a Resilient Tomorrow: Alternative Payments, Digital Transformations, Customer Experiences and more

What are the decisions we can make in 2022 about technology, resources, corporate culture, etc. that enable us to build a more resilient tomorrow for financial institutions?

Originally published by Bankers As Buyers
February 16, 2022

A two-step process to enhance operations at a newly merged bank

By Mac Thompson, president and founder of White Clay

Originally published by Global Banking & Finance Review
February 15, 2022

How a clean data environment is key to a successful merger

by Bob Kottler, Executive Vice President and Chief Revenue Officer, White Clay

Originally published by IBS Intelligence
January 27, 2022

Banks should focus more on vulnerable customers

Providing them with the financial education and support they need can unlock a whole new world of growth and revenue opportunities... by Mac Thompson, White Clay

Originally published by BAI
December 16, 2021

Holiday IT Wish List for 2022 (Part 1)

Hear White Clay's Chief Revenue Officer's wish for the New Year... by W.B. King, Finopotamus

Fintech News for Hungry CUs
August 25, 2021

Data And Employees Key To The Flywheel That Drives Revenue

Knowing members’ details and managing them personally helps align business and sales goals... by Bob Kottler, White Clay

Originally published by CU Management
July 30, 2021

Banks Are Not Putting Enough Stock into Clean Data

Data is a huge problem in the financial services industry... by Bob Kottler, White Clay

Originally published by Banking Exchange
July 29, 2021

Episode 56: Putting a Human Face on Digital Banking

As banks and financial institutions continue their quest to collect, digest and apply data, there’s a part of the equation than can never be quantified: the human side of the banking relationship. Mac Thompson, Founder and President of White Clay, discusses what it means to emphasize the people factor in banking, and what he learned based on his personal experiences as a business owner during the 2020 COVID-19 pandemic. Here’s the kicker, which does ultimately boil down to hard numbers: Warm relationships build a robust bottom line.

Originally published by Bankadelic
July 6, 2021

EP248: Do banks know what they know about their customers… and how can they find out?

US FinTech White Clay specialises in helping banks to clean up their act where data is concerned, data that could mean the difference between knowing what their customers want and being in a position to help or, eventually, going out of business! Mac Thompson, Founder and President of White Clay talks to Robin Amlôt of IBS Intelligence about finding meaning in bank data.

Originally published by IBS Intelligence Podcasts
June 22, 2021

The Art of the Single Source of Truth

Banking is both an art and science... by Mac Thompson, White Clay. Also published by Branch Busines News and Bank Business News.

Originally published by Credit Union Business
June 16, 2021

Fintech Focus For June 16, 2021

White Clay receives fintech award... by Renato Capelj, Benzinga

Originally published by Benzinga
June 16, 2021

White Clay receives TAG FinTech ADVANCE Award for offering innovative fintech solution to banking industry

White Clay, a fintech company that provides a user-friendly experience to help bankers increase profitability, drive team performance and manage relationships, was named a 2021 ADVANCE Award winner by the Technology Association of Georgia (TAG) FinTech ADVANCE program, which recognizes innovative U.S. fintech companies with connections to Georgia...

Originally published by CUInsight
June 16, 2021

White Clay Receives TAG FinTech ADVANCE Award for Offering Innovative Fintech Solution to Banking Industry

White Clay, a fintech company that provides a user-friendly experience to help bankers increase profitability, drive team performance and manage relationships, was named a 2021 ADVANCE Award winner by the Technology Association of Georgia (TAG) FinTech ADVANCE program, which recognizes innovative U.S. fintech companies with connections to Georgia... by Fintech News Desk

Originally published by Global Fintech Series
June 15, 2021

White Clay Receives TAG FinTech ADVANCE Award for Offering Innovative Fintech Solution to Banking Industry

White Clay announced today that it was named a 2021 ADVANCE Award winner by the Technology Association of Georgia (TAG) FinTech ADVANCE program...

Originally published by Credit Unions